Shipping & Returns Policy

Last updated: 10.01.26

Shipping Locations

We currently ship within the United Kingdom only.


Order Processing

Orders are typically dispatched within 2 business days of purchase, excluding weekends and UK bank holidays.


Delivery Method & Time

All orders are shipped via Royal Mail Tracked Delivery.

The estimated delivery time is approximately 4-9 business days after dispatch.


Tracking

Tracking details will be provided once your order has been shipped.


Returns & Refunds

To be eligible for a return:

  • The product must be returned in its original packaging

  • All included items must be returned


Return Shipping

Return shipping costs are the responsibility of the customer.


Refunds

Once we receive and inspect the returned item, a refund will be issued to the original payment method.

Refunds are processed within 14 days of return approval.


Return Enquiries

If you have any questions regarding a return, please contact us before sending your item back using the contact details provided on our website.